Based on the ServiceTitan information, the role name field has been deprecated, and they recommend using the roleIds instead. We are already syncing the role_ids field in the EMPLOYEE table, so you can use those IDs for your current use case.
 
However, to map those role_ids to their corresponding role names, we would need to use the new UserRoles_GetList endpoint, which is not currently supported by the connector.
 
Adding support for this endpoint would require a feature request. Once implemented, the connector could expose a separate ROLE table that contains the role ID-to-name mapping, allowing you to join it with the EMPLOYEE table.