Skip to main content
Docs
Feature Requests Onboarding Trust Center Status Page

Community

Gladly - Contact Export Report: Missing Field (Customer Abandoned Contact)

Answered
James Morse User

Connector name: Gladly

Table name: CONTACT_EXPORT_REPORT_V_3 (aka "Contact Export (New)")

Column to add: Customer Abandoned Contact

API documentation link: https://help.gladly.com/docs/contact-export-v3

Additional details:  The docs link indicates that the Gladly object was updated earlier this week (July 13).  I am not sure if this update is related to the missing schema in the field, but our team hopes that the Fivetran connection is maintained to reasonably keep up with the Gladly object additions and updates.

Please sign in to leave a comment.

Comments

1 comment

Date Votes
  • Official comment
    Syead Mujtaba Imam Rizwi Fivetranner

    Hi James,

    Thank you for your feature request regarding the Gladly connector and the addition of the "Customer Abandoned Contact" column to the CONTACT_EXPORT_REPORT_V_3 table. We appreciate you bringing this to our attention and providing detailed information, including the API documentation link.

    I am pleased to confirm that we have added your request to our backlog. We will prioritize this feature based on overall demand and the impact it has on our users. Rest assured, we are committed to keeping our connectors updated with the latest changes from Gladly.

    We will keep you informed about any developments related to this feature request. Please feel free to reach out if you have any further questions.

    Best regards,  
    Syead Mujtaba Imam Rizwi