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Request to migrate HubSpot Connector to CRM v3 to support hs_call_transcript

Answered
carl ghaleb User

Which connector?: Hubspot

 

Additional details:

Hello Fivetran Support,

I am attempting to extract HubSpot call transcripts (hs_call_transcript) and recording URLs (hs_call_recording_url) into my Databricks destination.
Currently, our Fivetran HubSpot connector is only surfacing the legacy ENGAGEMENT_CALL metadata tables and does not show the modern standalone CALL object table mapped out in HubSpot's CRM v3 API.
Can you please check if our connector can be upgraded or migrated to the latest version of the Fivetran HubSpot connector that natively supports CRM v3 Objects? If a connector reset or re-sync is required to expose the CALL table, please let us know so we can schedule it.
Thank you!

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Comments

2 comments

Date Votes
  • Official comment
    Vignesh Rengaraj Fivetranner

    Hi Carl,

    Thanks for raising this!

    Quick question before we move forward: what's the use case you're planning to build with this data, or how do you plan to use it in your downstream operations? Knowing this will really help us prioritize.

    Thanks,
    Vignesh R
    Fivetran Product Team

  • carl ghaleb User

    Hello Vignesh,

    I want to store call transcripts into databricks so i can push them to my AI analysis and help coach the team on good vs bad calls