Which connector?: Dialpad

Additional details:

The table call_center_operator_duty_status is currently functioning as a "snapshot" table. Within dialpad itself, this data is stored historically, allowing users to view an operators status changes over time. Ie: This operator was on duty from 8am - 5pm on 6/5. The PK on the table is only the operator ID, so the status is overwritten on every run leaving the table as a view of the current status. 

Without the historical rows, this table is useless for our reporting purposes.