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MNTN Error for existing source - looks like connector version is deprecated

Answered
Elesh Mistry User

Which application or service?: Mountain

What type of connector? (SaaS, Database, File or Event Source): MNTN SaaS

 

Additional details: Existing connector

Failed to connect to API
Server is not responding with correct response after specific retries and giving status code [410] and status message [API 1.0 is no longer supported -- please switch to API 3.0 to get your data. Message MNTN Support if you need additional help.]
 

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Comments

1 comment

Date Votes
  • Official comment
    Syead Mujtaba Imam Rizwi Fivetranner

    Hi Elesh,

    Thanks for flagging this issue and sharing the details with us.

    We’ve identified that this is related to the deprecation of MNTN API 1.0, and we’re actively working on upgrading the connector to support API 3.0. Our team is currently investigating and implementing the necessary changes to restore connectivity as soon as possible.

    We appreciate your patience while we work through this, and we’ll keep you updated on the progress.

    Please feel free to reach out if you have any additional questions in the meantime through our support portal.

    Best regards,  
    Syead Mujtaba Imam Rizwi