Gong connector: allow selective per-table disabling of re-imports
Answered
Which connector?: Gong
Additional details:
Currently, re-import behavior for the Gong connector is all-or-nothing — there is no way to disable re-imports for specific high-volume tables (e.g., CALL, ANSWERED_SCORECARD, MANUAL_CALL) while keeping incremental syncs running for all other tables. This forces customers into a recurring cycle: the full re-import exhausts Gong's 10,000 req/day API limit, blocking all syncs for multiple days.
Request: Add per-table re-import controls so customers can opt specific tables out of periodic re-imports (accepting the tradeoff of potentially missing some historical updates/deletes) while keeping incremental syncs active on all other tables.
Business impact: This would allow us to keep the connector functional during API quota constraints by opting high-volume tables out of weekly re-imports. We currently have no lever to prevent recurring outages other than fully pausing the connector. Reference: Fivetran Support Ticket #374841.
-
Official comment
Hi Shana,
Thank you for the detailed feature request regarding the Gong connector. We understand the business impact of the current re-import behavior and have added your request for per-table re-import controls to our product backlog. This feature will be prioritized based on customer demand and technical feasibility. We will keep you updated on any progress related to this feature.
Best regards,
Sanjeevv Maniram
Please sign in to leave a comment.
Comments
1 comment