Gong connector: add configurable historical window for periodic table re-imports
Answered
Which connector?: Gong
Additional details:
The Gong connector performs weekly full re-imports for certain tables (CALL, ANSWERED_SCORECARD, MANUAL_CALL) to capture updates and deletes. Currently, these re-imports pull the complete history regardless of data volume. For organizations with large Gong datasets, this creates a recurring issue: each weekly re-import cycle pulls ~100M+ rows, which consistently exhausts Gong's 10,000 requests/day API limit and causes multi-day sync outages.
Request: Add an option to limit the historical window for re-imports — e.g., re-import only the last 30/60/90 days — so that as data volumes grow, the re-import footprint stays bounded rather than expanding indefinitely.
Business impact: Without this control, weekly sync outages are inevitable and will worsen over time as our Gong data grows. We observed recurring outage cycles— each caused by the re-import cycle exceeding the Gong API rate limit (10,000 req/day). Reference: Fivetran Support Ticket #374841.
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Official comment
Hi Shana,
Thank you for your detailed feature request regarding the Gong connector. At this time, this feature is not on our immediate roadmap. However, I encourage you to upvote it on our feature request portal, as this helps us prioritize based on user demand. We will keep this request in mind for future updates, and your input is invaluable in helping us improve our offerings.
Best,
Sanjeevv Maniram
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