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Dashboard Improvement: Channel Start and Full Refresh Completion Alerts in Fivetran HVR

Planned
Naresh Kumar Grandi User

Current Limitation

Today, Fivetran HVR alerting is limited to the following options:

  • Only Send Alerts on Errors and High Latency
  • Send Alerts on Errors, Warnings, and High Latency
  • Only Send Alerts on High Latency

These options do not provide visibility into operational lifecycle events, specifically:

  • When a full refresh (bulk load) starts
  • When a full refresh (bulk load) completes successfully
  • When scheduled refresh jobs begin and end

As a result, customers must manually monitor the HVR UI (Events / Jobs) to track refresh progress and completion.

Requested Enhancement

Introduce configurable alert conditions for channel lifecycle events, specifically for full refresh and scheduled jobs, including:

New Alert Types

  1. Channel / Job Start Alert

    • Triggered when a full refresh or scheduled refresh job starts
    • Includes channel name, location pair, job type (Full Refresh / Scheduled Refresh), and timestamp

  2. Channel / Job Completion Alert (Success)

    • Triggered when a full refresh or scheduled refresh job completes successfully
    • Includes execution duration, number of tables processed, and final status

  3. (Optional – Nice to Have)
    Channel / Job Completion Alert (Completed with Warnings)

    • Separate notification when a job completes but with warnings

  4. Business Justification

    • Eliminates the need for manual UI monitoring to confirm refresh execution
    • Improves operational transparency for large‑scale migrations and scheduled refreshes
    • Enables proactive communication with downstream teams upon refresh completion
    • Critical for enterprise change windows, cutovers, and production refresh schedules
    • Aligns HVR alerting with industry‑standard data platform observability

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Comments

2 comments

Date Votes
  • Edwin Fivetranner

    Hi Naresh,

    Thank you for the detailed write-up.

    To summarise what you're asking for:

    Add configurable lifecycle alerts for HVR channels so that customers receive notifications refresh job start and refresh job completion.

    We have logged this as a feature request and will discuss this with product/engineering.

    We will come back to you once we have more clarity on workarounds or engineering solutions.

    Best regards,

    Edwin

    Edwin

  • Edwin Fivetranner

    Hi Naresh, 

    Refresh errors and warnings are already included in HVR alerts, and since 6.3.5/6 an alert can also be sent when a refresh finishes, with the number of tables refreshed and the duration. We can also enable individual row-count stats during the refresh. Does that work for you?

    Best regards,

    Edwin