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Connector Improvement: URGENT: Fetch all comment data in the Coupa connector.

Tushar Bajaj User

This is a new feature request to pull complete comment information from COUPA.

There exists an object in Coupa connector by the name - comment.

Basis on the discussion and documentation to pull comment information we have enabled below specific objects, but it seems we are still not receiving complete information from COUPA.

  • ExpenseReport
  • InvoiceHeader
  • OrderHeader
  • RequisitionHeader
  • User

As of today, we are receiving comments for these commentable_type:

  • RequisitionHeader
  • InvoiceHeader
  • OrderHeader

We would also require comment data for below listed missing commentable_type/related objects :

  • Task
  • Project
  • EasyFormResponse
  • Contract
  • CoupaPay::PaymentBatch
  • QuoteRequest
  • CoupaPay::PaymentAccount

Please note:- We want the connector to return the same set of data as we are receiving from API endpoint - "/api/comments".
We are getting less number of records from the connector as compared to API endpoint.

It will be great if this request is treated on priority.

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Comments

1 comment

Date Votes
  • Tom Jose Fivetranner

    Hi Tushar,

    Thanks for the detailed technical breakdown.

    I understand you're observing that the Fivetran connector is returning fewer comment records compared to what you see from the /api/comments API endpoint. You're currently receiving comments for RequisitionHeader, InvoiceHeader, and OrderHeader, but missing comments for Task, Project, EasyFormResponse, Contract, CoupaPay::PaymentBatch, QuoteRequest, and CoupaPay::PaymentAccount.

    I'll work with our engineering team to investigate this and determine what's causing the discrepancy.

    Thanks

    Tom