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Connector Improvement: Zoom post-webinar data addition

Answered
Jason Hill User
  • Edited

We are connecting to Zoom in order to retrieve our "workshop" data ("Webinars" in Zoom language). We are able to find simple data around registrants & participants, but we are not able to find (1) post-webinar survey results nor (2) number of people who wanted on-demand webinar recordings afterward. Here is what I learned about where Fivetran could locate this data to add to the schema/ERD/etc.:

Zoom Webinar post-event survey results
Zoom's API offers limited direct access to Webinar survey results. The primary endpoint that covers post-webinar survey data is:

 

On-Demand Recording Requests

  • Zoom does track on-demand recording access, but this is typically surfaced as part of either:

    • Recording Registrants (users who registered to view the on-demand recording)
    • Recording Reports (viewership analytics)

    API endpoints:

    • GET /meetings/{meetingId}/recordings/registrants – lists users registered to access on-demand recordings. (might need the UUID of a past webinar (e.g., /past_webinars/{webinarUUID}/participants), but for on-demand recordings, the standard meeting/webinar ID usually suffices.
      See API Reference: List Recording Registrants

Thank you for considering! Y'all are awesome.

 

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Comments

2 comments

Date Votes
  • Official comment
    Sanjeevv Maniram T Fivetranner

    Hi Jason,

    The suggestion to enrich the Zoom connector with post-webinar survey results and on-demand recording request data is noted and has been added to our feature improvements backlog. This aligns with expanding webinar analytics capabilities.

    To help us prioritise and scope this work effectively, could you share more about your specific use case or the challenges you are facing with the current data extraction? Understanding your reporting or business needs regarding webinar engagement will help shape the requirements.

    Thanks,
    Sanjeevv

  • Jason Hill User
    • Edited

    Thank you, Sanjeevv!

    Our team hosts numerous Zoom webinars each week as "workshops" to teach new users how to use our product. Simply put, we are trying to understand & report on "are these workshops helpful?" Some simple data for that would be registrants, attendees, and post-survey feedback. We can get registrant numbers and attendees *of the live webinar with the current Fivetran connection. But my #1 request in the ticket is to get access to those survey results through this Fivetran connector and my #2 request is to see the number of registrants who do not attend the live workshop but who do end up watching the recording. 

    Our team currently pulls that data manually by copying & pasting from Zoom's UI into a Google spreadsheet. So it is not sustainable, and we're hoping Fivetran can help us do this in an automated way (daily is fine) that we can pull into our BI tool.