Connector Improvement: Ada Data Export API Version Upgrade
Answered
Ada now offers a v2 for their data export api (conversations and messages schema). We're currently experiencing significant delays between when a message is created per ada its related _fivetran_synced value.
v2 endpoint example -
https://{BOT_HANDLE}.ada.support/api/v2/export/messages?created_since={start}&created_to={end}
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Official comment
Hi Alex,
Thanks for the input.
We have added this for further analysis and work, and will reach out to you to understand more and ensure we enable the right updates.
Regards,
Unni
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