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Connector Improvement: Gong automatically-reviewed scorecards

Answered
Jacob Adler User

Our team mainly uses Gong's AI scoring instead of manual for our calls. However, our Fivetran connector only syncs the default manual scoring. This gives us very small data coverage and the existing dataset is not usable in its current form. We'd love to be able to have all reviewMethod included in what comes over from Gong.

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Comments

3 comments

Date Votes
  • Official comment
    Unnikrishnan Nair Fivetranner

    Hi Jacob,
    Thanks for the input. We are evaluating this one and can understand the importance of the data. Will keep you posted as we make progress on this one. 

    Regards,
    Unni

  • Amit Gautam User

    Hi Team,

    Do we have any update on allowing AUTOMATIC reviewMethod in the API call? 

    Regards,

    Amit

  • Unnikrishnan Nair Fivetranner

    Hi Amit,
    This is currently available in the connector but under limited rollout. We will add your connection to get this as well.

    Regards,
    Unni