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Connector Improvement: Factbird connector | Andon data

Answered
Ari Johannesson User

Hi Fivetran,

I would like to submit a feature request for a new entity in the Factbird connector called Andon. This dataset contains information about operators calls for help to technicians, including details of the issues and the fixes that were implemented. The andon data can be queried with the following:


```
query Andon {
    andon {
        calls(resolved: true) {
            id
            urgency
            requestedSupport
            lineId
            lastMessage
            action {
                make {
                    author
                    details
                    time
                }
                take {
                    author
                    details
                    time
                }
                resolve {
                    author
                    details
                    time
                }
                pending {
                    author
                    details
                    time
                }
            }
        }
    }
}

```

Thanks,

Ari

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Comments

1 comment

Date Votes
  • Official comment
    Sanjeevv Maniram T Fivetranner

    Hi Ari,

    Thank you for your feature request regarding the Factbird connector and the Andon data. Currently, this feature is not on our immediate roadmap, but we appreciate your suggestion. I encourage you to upvote this request in our feature request portal, as it helps us prioritise based on customer interest. We will keep this in mind for future consideration.

    Best,  
    Sanjeevv Maniram T