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Connector Improvement: Talkdesk: Add data from Advanced Dialer Calls Report API endpoint

Answered
Lisa Fang User

The existing Talkdesk connector does not include data from the Advanced Dialer Calls Report API endpoint (https://docs.talkdesk.com/docs/advanced-dialer-calls-report-api).

These metrics are not distinguishable from the standard Calls data. Please add support for this endpoint.

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Date Votes
  • Official comment
    Unnikrishnan Nair Fivetranner

    Hi Lisa,

    This is a valuable idea, and the request to add support for the Advanced Dialer Calls Report API endpoint in the Talkdesk connector has been added to our feature improvements backlog.

    We will keep the community updated on this thread with any progress.

    Thanks,
    Unni