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Other: Anaplan connector Logs not fully available in fivetran_logs connector destination

Answered
Mateen Syed User
  • Edited

Hello Team,

In Fivetran_logs connector Can you please make expose anaplan api call start time / end time, Download start time / end time. Only i can see destination write start/end times. 

This is necessary to analyze timings as we have around 60 export actions and API calls made by fivetan to anaplan are in parallel and overall it takes >2 hours to complete, we could not identify which export action takes time.  This is necessary for improving timings of anaplan exports actions as from anaplan ui it takes significantly less time. 

Thanks,
Mateen

 

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Comments

2 comments

Date Votes
  • Official comment
    Sandeep Preetam Saila Fivetranner

    Hi Mateen,



    The fivetran_logs connector is intended to provide platform-wide logging and cannot be customized to surface source-specific details such as Anaplan API call and export timings. For your current scenario, we have created support ticket 350542 to review the export and API performance issues with you. Our support team can provide guidance for identifying which Anaplan export actions are leading to longer sync durations. If you require a solution for ongoing, recurring activity monitoring, please clarify your requirements further and we can explore options.



    Thanks,

    Sandeep

  • Mateen Syed User

    Hi Sandeep,

    Generally for any connector, It is wise to add API start/end time at least to understand time it takes via API calls, this can be used to compare timing it takes when data export directly taken from source tool and with API timings. For understanding capability source tool provides for data extraction and improving time it takes for data extracts. 

    Our requirement is to optimize time it takes via API extracts as direct data export does not take much time from anaplan, We also have opened a support case with anaplan to understand this further. 

    We dont want to do a daily monitoring as it is time / resource consuming. 

    Thanks,
    Mateen