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Connector Improvement: Update Playvox WFM connector based on API changes

Answered
jonathan hall User

Update Playvox WFM connector based on API changes. Details available in ticket #328196. 

Playvox redesigned performance metrics in early 2025, new APIs created. API detail in above ticket, based on that ticket, they'll be implementing using weekly APIs vs. monthly. We'll need data at the daily level which this should be able to provide per Playvox. 

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  • Official comment
    Syead Mujtaba Imam Rizwi Fivetranner

    Hi Jonathan,

    Thank you for bringing this feature request to our attention and for providing detailed information regarding the Playvox WFM connector updates. We appreciate your proactive approach and your engagement with our community.

    I am pleased to inform you that we have added your request to our backlog. We will prioritize it based on the demand and impact on our users. Rest assured, we are committed to keeping you informed about any updates or progress regarding this feature request.

    Thank you once again for your valuable contribution.

    Best regards,  
    Syead Mujtaba Imam Rizwi