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Connector Improvement: Add Zendesk AI Agent Tables to the Zendesk Connector

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2 comments

  • Official comment

    Hi Jeremy,

    Thanks for raising this request.
    Can you share the links for these APIs? Also, if possible, we would love to understand your use case and how you plan to use this data.

    Best,
    Vignesh
    Fivetran Product team

    Hi Vignesh,

    Here's the link to the API.  I'm currently working on modeling out data for Zendesk and have a temporary workaround in place to identify what tickets have been handled by AI agent. Ideally, I'd love to just have a simple table I can join to that shows what tickets were solved by the AI agent directly.