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Hubspot - Tickets- Stage Labels

Planned
Diego User

Fivetran team,

You've added a Tickets connector to Hubspot (finally) but forgot to add the labels (or names) of stages (tickets have pipelines, and pipelines have stages) to it. Can you please add this asap? Hevo has this for example and benchmarking against competitors could help.

Thanks

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Comments

3 comments

Date Votes
  • Official comment
    Drew Fivetranner

    Diego, Drew from the Product Team here.

    Thanks for bringing this to our attention. Could you elaborate on how you feel this should be implemented?

    For example, are pipelines for tickets and deals managed together? Should there then be a relationship between `TICKET` and `DEAL_PIPELINE`?

  • Drew Fivetranner

    Hi Diego, wanted to post an update here. We will be taking this up in our next sprint.

  • James Ayoub User

    Hi Drew, when do you expect to ship this feature? I'm working with the dbt package dev team on updating the HubSpot Source package to include the Service Hub but it's still missing the `TICKET_PIPELINE` and `TICKET_PIPELINE_STAGE` tables which mimic the deal behavior. Appreciate your help