Rollbar (https://rollbar.com/) is a bug tracker similar to sentry that can collect bug occurences from multiple sources (frontend/backend/microservices)

For instance, given a specific user of my app that encounters a bug, if this user reports the bug in a ticket/messaging app (like Intercom which is already supported), then if all those data are aggregated in my data warehouse :

• User info from the transactional DB
• Intercom message from the user
• Rollbar bug occurence(s)
• Github issues linked to rollbar items

Then it could become very easy to provide
- automation regarding debugging (when a user submits a bug report, we can automatically lookup existing bug occurences that may be related)
- user feedback (when a bug is fixed we can easily look for the related bug occurences, find the users, their opened messages, and reply automatically)
- data analysis of what types of users experience which bug, which could help, and pave the way so we can provide interesting KPIs like reported bugs per user type, etc