Connector Improvement: Help Scout
Not plannedHelp Scout has a table available for DOCS. Could you please add this able?
https://developer.helpscout.
It will be awesome to be able to analyse chatbot conversation vs. FAQ in order to prioritise updates.
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Official comment
Hi Claire,
Thanks for writing in. I agree it would be really great to be able to evaluate and compare FAQ & Chatbot performance. Expanding the connector to include docs data isn't currently planned, but it is something we're open to doing. We'll continue to monitor requests and will follow up as priorities are updated.Best regards,
Ray Harris
Product Manager, Sales & Customer Success Analytics
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