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Dashboard Improvement: Improve email notification process - For reconnect error

Answered
Shubham Garg User

In the notification process, if a connection fails with a reconnect error, we send an error notification after the second sync failure.  Additionally, we generate an error task in the dashboard (UI) that provides instructions on how to resolve the issue.

Timely alerts are crucial for real-time data operations; therefore, I request that the email notification process be improved to send an email after the first failure for reconnect errors.

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1 comment

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  • Official comment
    Amy Peterson Fivetranner

    Hi Shubham,

    Thanks for your suggestion. We've been exploring ways to make our notifications more customizable.

    To help us better understand your requirements, could you share more about your use case? For example, what operational challenges arise from the current notification timing, and how would earlier notification improve your data workflows?

    Thanks,
    Amy