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Dashboard Improvement: Include Device Data in the UKG Pro Workforce Management (WFM) Connector

Answered
Pedro Urgiles User

The Device data is available in the API for the UKG Pro Workforce Management source but it is not available in the connector via Fivetran. This data is critical for our business analysis and reporting. Can you please add this data?

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Comments

3 comments

Date Votes
  • Official comment
    Unnikrishnan Nair Fivetranner

    Hi Pedro,
    Thanks for the input. While we analyze these endpoints, I can see that the get endpoints for 'Device Groups', 'Device Statuses' and 'All Devices' seems to be valuable - can you help us understand if that is the case or would just the 'All Devices' endpoint be sufficient? We would love to understand how this data will be used - this will help us design and implement with the right degree of data completeness.
    Our team can get in touch with you to know more ?

    Thanks,
    Unni

  • Pedro Urgiles User

    Hello Unni, I wanted to follow up on this request. Do you have an update?

    Please let us know. Thanks. 

  • Sisan Kumar Sahu Fivetranner

    Hi Pedro,

    Thanks so much for following up and for your time on this.

    To make sure we’re fully aligned, we wanted to confirm two parts of your use case:

    1. Device Information and Status
    From our understanding, most of your needs would likely be covered by these endpoints:

    Could you please confirm if these endpoints would address your primary requirements around retrieving device information and status?

    2. Device Actions
    Additionally, we wanted to check if device-related actions are also relevant for your workflows. For instance, these endpoints might be useful:

    Would actions like these be something your use case depends on, or are they out of scope for now?

    Appreciate your help in clarifying - it’ll help us make sure we’re planning this correctly for your needs.

    Best regards,
    Sisan