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Connector Improvement: Fivetran Linear Connect Missing Key Information

Answered
James Novino User

The current Fivetran Linear schema is missing the Customer Requests data model introduced by Linear. Linear’s GraphQL API exposes two objects:

 - Customer (companies; fields include id, name, plus optional domains, externalIds, revenue, size, tierId)

- CustomerNeed (customer requests; fields include issueId, customerId, priority, body, etc.), which links to Issue and optionally to Customer.

Reference docs:
- Managing Customers (Linear Devs): https://linear.app/developers/managing-customers
- Customer Requests overview: https://linear.app/docs/customer-requests
- GraphQL schema (public explorer/examples): https://studio.apollographql.com/public/Linear-API/variant/current

Fivetran’s current Linear connector syncs ISSUE, LABEL, PROJECT, TEAM, etc., but does not include Customer or CustomerNeed, nor the Issue → CustomerNeed → Customer relationships. This prevents us from joining issues to customer requests, or running customer-level analytics (e.g., requests by tier, revenue, size).

Without Customer & CustomerNeed, we cannot reproduce Linear’s “Customer Requests” reporting in our warehouse, which blocks prioritization dashboards and ROI analyses tied to named customers and tiers.

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Comments

1 comment

Date Votes
  • Official comment
    Syead Mujtaba Imam Rizwi Fivetranner

    Hi James Novino,

    Thank you for taking the time to share your feature request regarding the Fivetran Linear schema. We greatly appreciate your detailed input about the need to integrate the Customer and CustomerNeed data models, as well as the importance of these elements for your analytics and reporting capabilities.

    I am pleased to inform you that your request has been added to our backlog. We will prioritize it based on overall demand and its potential impact on our users. Rest assured, we understand the value this feature would bring to enhancing your data-driven insights and decision-making processes.

    We are committed to keeping our community informed of any developments, and we will share updates as soon as they become available. Thank you once again for your valuable contribution to improving our product.

    Best regards,  
    Syead Mujtaba Imam Rizwi