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Connector Improvement: Add email table(s) to Forethought connector

Answered
Amanda Gardner User

Our team has expanded from just using chat in Forethought to now sending our incoming emails through Forethought. Currently the Forethought connector only contains chat tables. Can I please request that email tables (and Assist tables if they exist since we are just starting to work with Assist) are added to the connector as well?

Thanks!
Amanda

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Comments

1 comment

Date Votes
  • Official comment
    Shivaprasad Mogili Fivetranner

    Hi Amanda,

    Noted regarding your request to add email and potentially Assist tables to the Forethought connector. To ensure we address your needs accurately, could you provide more detail on the problem you're aiming to solve with this enhancement? Specifically, what type of analytics are you looking to do with this data?

    This information will help us assess feasibility and prioritize updates.

    Thanks,
    Shiva