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Connector Improvement: Freshservice custom data expanded to Change table

Answered
Matthew Kuchers User

Current custom data through a fivetran connector with Freshservice is limited to CONTRACT, DEPARTMENT, PROJECT, PROJECT_TASK, PURCHASE_ORDER, TICKET, and SERVICE_USER tables. We need access to custom data on the Change table in freshservice. Since Fivetran currently doesn't support this functionality we may have to look outside of fivetran unless they add this feature. Please add this functionality if at all possible.

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1 comment

Date Votes
  • Official comment
    Sandeep Preetam Saila Fivetranner

    Hi Matthew,

    Thank you for your feature request regarding the Freshservice connector. We have added your request to our backlog and it will be prioritized based on overall demand. We understand the importance of accessing custom data on the Change table, and we will keep you updated on any progress. Please feel free to reach out if you have any further questions.

    Best,  
    Sandeep