Other: Notifying when Changing Sync Frequency
Answered
Hi,
In Netsuite connector, if the table is re-importing everytime and take more than 20 seconds, you are changing the sync frequency. I appreciate this but I have one concern about it. If it is possible, we would like to get a notification (can be an email) about those changes. Because for example in our case, changing the sync frequency from 15 minutes to 2 times in a day is a significant change and since we are using those data in our business decision, it impacts the business seriously. As you can imagine instead of checking the ui every minute, we would prefer to get alert mails. Can you provide those notifications?
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Official comment
Hi Arda,
I can discuss with the team what options we have, but we generally don't want to spam notifications when possible. I think a better option would be to utilize the "Re-sync reimport tables during every sync" feature where you can choose to re-sync your table every sync and ensure that your tables are being updated on a set schedule. Let me know if this feature helps address your issue.
Frank
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