Other: Make consumer based licensing more reliable
AnsweredWe recently had an outage due to consumer based licensing not working. The challenge with this is that it puts us in jeopardy 1 week out perpetually if for some reason the license cannot be updated. We were informed by Fivetran the license would update automatically but in our instance it did not.
I would suggest that once a consumer based license expires at least a 1 week grace period is given to recover to a new license and likewise raise an alarm only after one enters the grace period.
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Official comment
Thank you for your request. Our operations team will work out a process here that feels reasonable.
Shira
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