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Connector Improvement: The connector should include all column names from the source.

Completed
Lokesh Mishra User

Hi Team,

We have recently observed that the Fivetran Connector is not pulling all the columns from the Source. Specifically, we have the Qualtrics Ticket API, which provides important columns such as First Time Entered, First Time Left, Most Recent Time Entered, and Most Recent Time Left, among others. Unfortunately, these columns are not currently showing in our table.
Due to the absence of these columns, we are forced to run a separate SFTP process to pull this data into our table. 
Resolving this issue is crucial, as it will allow us to update the business team effectively and streamline our processes. Your prompt attention to this matter would be greatly appreciated.

Thanks & Regards,

Lokesh 

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Comments

2 comments

Date Votes
  • Official comment
    Shivaprasad Mogili Fivetranner

    Hi everyone,

    The requested improvement is now live and available. We have added the following new columns to the TICKET table:

    • first_time_entered

    • first_time_left

    • most_recent_time_entered

    • most_recent_time_left

    For full details, see the release notes and our Qualtrics Connector documentation.

    Thank you for your feedback and patience.

    Thanks,
    Shiva

  • Vignesh Rengaraj Fivetranner
    Hello Lokesh,

    Thank you for sharing this request!
    I’ve added it to our feature backlog, and we’ll let you know here once the change is scheduled.
    Thanks again for helping us improve Fivetran.

    Best,
    Vignesh
    Fivetran Product Team