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Connector Improvement: Support for learnuponau.com domain for the LearnUpon connector

Answered
Astuti Saxena User

Hi Team,

I have a customer, Emerging_Minds they would like to setup the LearnUpon connector, but are facing below errors during the setup:

Failed to connect to API
Server is not responding with correct response after specific retries and giving status code [401] and status message [{"response_type":"ERROR","response_code":401,"message":"not authorised"}]


Their LearnUpon domain is hosted under learnuponau.com (the Australian regional domain), not the standard learnupon.com.

This domain difference is causing the connector to be unable to reach the correct API endpoint, resulting in the setup error.

We are raising this feature request for the support of learnuponau.com domain for the LearnUpon connector.

Thank you.

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Comments

1 comment

Date Votes
  • Official comment
    Sisan Kumar Sahu Fivetranner

    Hi Yuena,

    Thank you for submitting your feature request regarding the LearnUpon connector.

    We understand that customers hosted on the learnuponau.com domain are currently unable to connect due to the API endpoint restriction. We’ve captured this request to add support for the learnuponau.com regional domain, which will enable successful connector setup and data sync for these environments.

    We are actively monitoring customer demand to evaluate the feasibility and prioritization of this enhancement. Your feedback is valuable - every upvote and request helps strengthen the case for adding this support.

    Thank you,
    Sisan Kumar Sahu