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Connector Improvement: Salesforce API usage threshold

Completed
Nicolai Hoff User

Hey there!

As of the Salesforce update from May 2021 it is no longer possible to set a API limit on user level. The API Limit is now based on the whole organization. Therefore we cannot use the connector at all when the threshold remains at 90%. Our other API demanding services interacting with Salesforce would stop at some point which would crash our entire daily operations.

I request to set a API limit threshold in the connector individually or at least a custom setting for our connector.

I raise this request with high priority and I hope this issue can be addressed with urgency. Else we need to consider another tool that Fivetran.

Best,
Nicolai

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Comments

2 comments

Date Votes
  • Official comment
    Sadie Martin Fivetranner

    Hi all,

    This feature is now live and generally available. You can set a custom Salesforce API usage threshold in the connector settings to better manage your organization's API usage. Documentation and release notes are available in the Fivetran Salesforce Connector documentation.

    Thank you for your feedback and patience throughout the development process.

    Thanks,
    Sadie

  • Sadie Martin Fivetranner

    Hi Nicolai,

    Thanks for raising your concern with the fixed limit of 90%. We have this change planned for early August and will keep you posted here with updates.

    Best,

    Sadie