Connector Improvement: Zendesk - CSAT Survey Responses
PlannedHi there,
Is there a plan to support syncing data from this Zendesk API? https://developer.zendesk.com/api-reference/ticketing/ticket-management/csat_survey_responses/.
Currently Zendesk can sync data from satisfaction ratings API, https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_ratings/
According to Zendesk official doc: satisfaction rating API is deprecated, The endpoints listed on this page are for the legacy CSAT feature. We recommend you use survey responses for more accurate and relevant feedback.
Thanks,
Leo
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Official comment
Hi Leo,
We are actively working on adding this data and it should coming up soon to the connector.
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