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Connector Improvement: Jira Connector to inlcude JSM form

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3 comments

  • Official comment

    Hi Kaihao, 

    Can you confirm that the information you are looking for is information about customer request forms? Specifically this endpoint

    Frank

    hey Frank
    We are after the forms data in the `Attached forms` session in the Jira ticket, for instance we have a form named `Disputes Form` like this

    The forms are defined in the project level along with the schema of the form. 

    I actually find out that we have the data in the table named `issue_property` but it is not stated in the Fivetran Jira schema web page? 

    Hey Frank
    Apologize that I miss this one.

    Yes I am after the customer forms data in the endpoint link you provided.

     

    This is what the Atlassian team come back:

    Deprecation of Jira Entity Properties

    Please note that Atlassian has removed access to Forms (previously ProForma) data stored in entity properties. Due to this, you will not be able to fetch Forms data using Jira entity properties API. Refer to the following announcements for more details:

    You can access Forms data though the Forms REST API. Refer to the following documentation for more details.

    In order to resolve the issue, you need to start using the Forms REST API to fetch the form data. Please let me know if this helps resolve the issue.