Connector Improvement: Twilio Connector Improvement
Answered
Hi team,
I'd like to put in a feature request to allow customization of the sync duration for the Twilio connector. Currently, the sync pulls in 7 days of historical data by default, which is leading to significant delays in our pipeline.
It would be more efficient for our use case if we had the option to:
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Pull only the previous day's data, or
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Manually select the number of historical days to sync (up to 7 days).
Having this flexibility would help optimize our performance and reduce unnecessary data load. Thanks for considering this!
https://fivetran.com/dashboard/connectors/dowry_immortal/status?groupId=experts_steamed&service=twilio&syncChartPeriod=1%20Day
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Official comment
Hi Mounika,
Apologies for the delayed response, and thank you for your suggestion.
We’re currently exploring various strategies to improve sync performance for the Twilio connector. Allowing users to customize the historical sync window is one possible approach. In parallel, we’re also investigating whether Twilio’s APIs offer a way to detect updated data directly, rather than relying on a static time window.
We'll keep your use case in mind as we continue this evaluation and will share updates as we make progress.
Best,
Sandeep
Technical Product Owner
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