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Other: Set Sync Delay Thresholds Specific to Time if Hourly

Brad Teague User
  • Edited

I receive Sync Delay alerts every morning when Workday Financial Management syncs have completed. This replication duration exceeds the other executions throughout the day. If a Sync is set to execute more than once a day, then it's "delay threshold" should be based on prior executions at the same time.

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Comments

3 comments

Date Votes
  • Lyndsey User

    Hi Brad, thank you for your feedback!

    We are aware of the current calculation not working well with major outliers in some cases and are actively working on a fix. Keep an eye out for an update here. 

  • Fabio Alves User

    We have a similar issue.

    It would be great if it could adapt the threshold to typical delays at that time of day, or if we could set a threshold override ourselves, e.g. notify us if the delay is longer than X minutes/hours.

  • Lyndsey User

    Hi Fabio, users on enterprise or BCF plans can set a custom threshold, but it is currently gated to those plans. I'll keep your feedback in mind as we evaluate the future of this feature.