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Connector Improvement: Dixa Connector Improvement

Answered
Jose Utia User

In current Dixa schema , there is a table name "Agent" which has 9 columns but there is one missing column that we need that is the presenceStatus column that can be retrieved using Dixa API https://docs.dixa.io/openapi/dixa-api/v1/tag/Agents/#tag/Agents/operation/getAgentsAgentidPresence

So we would like to request the addition of that column into the existing table "Agent" from the Dixa Connector. This will help us understand agent utilization and efficiency.

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1 comment

Date Votes
  • Official comment
    Sanjeevv Maniram T Fivetranner

    Hi Jose Utia,

    Thank you for reaching out and sharing your request for adding the "presenceStatus" column to the Dixa Connector. Currently, this feature is not on our roadmap, but we appreciate the feedback and recognize its potential value. Please consider upvoting this request on our feature request platform, as this helps us prioritize developments based on user interest. 

    Best,
    Sanjeevv Maniram