Connector Improvement: Freshsales Custom endpoint
Answered
We use this endpoint https://underwriteme.freshsales.io/api/sales_accounts/view/<ID> via the Fivetran connector to get account data from freshsales. However, this endpoint doesn't provide all the fields we need.
The freshsales team has provided a custom URL https://underwriteme.freshsales.io/api/sales_accounts/view/?include=business_type%2Cterritory.
We need territory_id as part of the accounts. Currently, we are manually exporting them via fresh sales. Customising this helps us just use the fivetran connector to get all the fields required.
This endpoint gives us additional fields that we require. Please, let us know if you could accommodate this for us, thanks.
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Official comment
Hi Amarnath,
Thank you for submitting your feature request regarding the Freshsales connector.
We are actively monitoring customer demand to evaluate the feasibility of supporting and maintaining a high-quality Fivetran connector. Your feedback is important; every upvote on this request helps strengthen the case for its development.
To help us better assess the connector and move this request forward, we would also need API and/or account access to Freshsales. If you’re able to provide this, please let us know and we’ll share the secure steps to grant access.
Thank you,
Sisan
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