Connector Improvement: Fetching contract_terms for inactive subscriptions via Chargebee Connector
CompletedCurrently, the Fivetran connector fetches contract_terms data from the /subscriptions endpoint in Chargebee. However, this endpoint does not return contract_terms for inactive subscriptions, while the dedicated /contract_terms endpoint does.
Since the /contract_terms endpoint requires a mandatory subscription ID parameter, it is unclear if the connector can directly pull data from it efficiently.
Feature Request:
We request an enhancement to the Fivetran Chargebee connector to retrieve both active and inactive contract_terms. This could be achieved by:
- Fetching
contract_termsseparately using the/contract_termsendpoint, or - Enhancing the existing logic to include inactive
contract_termswhen retrieving data from the/subscriptionsendpoint. (This would be the preferred option)
Business Impact:
- Ensuring complete visibility into all contract terms, including inactive ones, is critical for accurate billing and subscription analysis.
- Without this data, we face challenges in managing contract transitions and historical records effectively.
Would appreciate feedback on feasibility and any potential workarounds in the meantime.
Thank you!
-
Official comment
Hi Moritz,
Thank you for your insightful feature request regarding the enhancement of our Fivetran Chargebee connector. We are pleased to inform you that the requested feature has been successfully implemented.
For more details, please refer to our release notes: https://fivetran.com/docs/connectors/applications/chargebee/chargebee-product-catalog-2/changelog#may2025.
Thank you once again for your valuable input.
Best regards,
Syead Mujtaba Imam Rizwi
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