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Other: Provide set time option for the hourly, 2h,3h etc

Deep Shikha User

When selecting a 1-hour sync frequency (or 2h, 3h etc sync frequency), we are unable to specify the exact start time for the sync. Allow users to specify the exact time when the sync would start.

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2 comments

Date Votes
  • Official comment
    Eric O'Connor Fivetranner

    Hi Deep,

    Thanks for writing in.

    Generally for lower frequency syncs, we spread out start times in order to balance out the load on our compute cluster, with the expectation that any data that needs to be updated at a particular point within the hour should just use a more frequent schedule (e.g. 15 minutes or 5 minutes). 

    Could you clarify your use case where you require data up to date at a particular time, but don't want to use a higher frequency schedule? 

    Note that you are welcome to trigger connectors at a specific time using our API: https://fivetran.com/docs/rest-api/api-reference/connectors/sync-connector 

    Thanks,

    Eric 

  • Deep Shikha User

    Hi Eric,

    My use case example, lets say a connector needs to run every 6 hours, starting at 1:30 PM. What options are available in your existing feature to ensure the job runs precisely at the specified time without any ambiguity? like at 1:30pm, 7:30pm, 1:30am etc. 

    The link you have shared is erroring out. Could you share the correct one? 

    https://fivetran.com/docs/rest-api/api-reference/connectors/sync-connector