Connector Improvement: Bypass Retries in NetSuite SuiteAnalytics Connector
AnsweredWhen setting up a new NetSuite connection, setup tests take a long time if the credentials aren't correct. This makes the feedback loop during initial setup very slow.
Support has informed us that this performance has to do with a 60 second wait period between three retries in the connector, meaning the fastest failure feedback would take at least three minutes to be received.
We've been advised to open a feature request to explore whether retries can be bypassed during initial connector creation or as an option during setup tests triggered via the API.
This would make a big difference in the onboarding experience for NetSuite customers, especially those who are creating connector instances through the Powered by Fivetran experience and are stuck waiting for a long API call to return.
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Hi Christian,
This feature request regarding bypassing retries during initial NetSuite SuiteAnalytics connector setup has been added to our feature improvements backlog. The idea to accelerate feedback on failed credential submissions is noted as valuable, especially for onboarding flows.
Thanks,
Frank
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