Connector Improvement: Sync Support for [CHART] Date of First Response Custom Field
Completed
Dear Fivetran Team,
I am submitting a feature request to enable syncing of the custom Jira field [CHART] Date of First Response (customfield_12318) via the Jira connector. This field, of type com.atlassian.jira.ext.charting:firstresponsedate, tracks the timing of the first response on a Jira task and is crucial for our reporting and analytics.
Currently, this field is not synced to the destination, as confirmed by your support team. Including it in the connector would:
- Improve reporting accuracy for service-level metrics.
- Add significant value for monitoring and optimizing operations.
Thank you for considering this enhancement. Please let me know if additional information is needed to support this request.
Best regards,
Ranjana K
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Official comment
Hi,
As of April 2024, we support all field types for the JIRA connector. See our release notes here. If you do not see a particular field type its possible that you are using a connector created prior to this. Please setup a new connector to enable access to custom fields.
Thanks,
Frank
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