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Other: Apple App Store - New API Integration Invalid Credentials for Analytics Report

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Ivy Ly User

Hi there,

Regarding Fivetran Apple App Store Connector Update, we have assigned `Admin` privileges to the API key, however, when syncing Analytics Reports, this connector keeps failing with the error:

We could not connect to AppStoreConnect due to the invalid credentials. Please update the credentials.

 

Could we please get the support for this?

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Comments

2 comments

Date Votes
  • Official comment
    Frank Fivetranner

    Hi Ivy, 

    Please open a support ticket to better help you with your error. Our support team will help you get a faster resolution to your issue by working with you directly. 

    Thanks, 

    Frank

  • Alexander Garcia User

    Same here! I read about the two factor auth code in the apples account and having an specific account for the fivetran connection but it is impossible to have a new apple account without the two factor verification proccess.