Connector Improvement: Kustomer - add schemas (work_item, work_session)
CompletedThe Kustomer connector does not appear to contain schemas for the work_item or work_session data.
https://developer.kustomer.com/kustomer-api-docs/reference/queues-and-routing-about
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We also need work session and work item data as this will allow us to track team member output, time spent in certain statuses, schedule adherence, and more.
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