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Connector Improvement: Add new feature to ZOHO connector

Planned
Walter Garcia User

My name is Walter Garcia from Rappi. We are currently using two connectors from ZOHO and have been facing issues for several months now. We are collaborating with your team and the Zoho team to identify the root causes. This ticket is to urgently request the implementation of a multi-threading option, as the current setup makes only one call at a time to the Zoho API, which returns approximately 100 rows, based on my calculations. As a result, syncing a single table can take more than four days. We urgently need this feature to prevent disruptions in our processes.

I look forward to your prompt response.

Sincerely,

Walter Garcia

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Comments

1 comment

Date Votes
  • Official comment
    Sandeep Preetam Saila Fivetranner

    Hi Walter Garcia,

    Thank you for your valuable feedback and patience. We have developed the multi-threading feature for the Zoho connector and are planning to roll it out soon.

    To ensure optimal performance, could you please let us know which tier you are on so that we can plan further improvements? We appreciate your collaboration and are committed to improving your experience.

    Best,
    Sandeep