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Connector Improvement: Provide Release Notes when a Patch is released

Vijay Ghanapaati User

Hi Fivetran team,

I would appreciate if we can get an email/notification when a new patch is release d for a connector. 
The pain point for us has been that we were unaware of an upgrade to our connector which led to memory leak and a connector malfunction. After a week o back and forth with your support team It was only resolved after we upgraded our connector to a patch that we released. 
It would be helpful if an email or notification with the Release Notes is sent across to clients when a patch is released so that we are aware of the changes and update our connectors accordingly as needed. 

 

Thanks,

 Vijay

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1 comment

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  • Official comment
    Unnikrishnan Nair Fivetranner

    Thanks for the feedback Vijay. 
    This is certainly not the experience we aim for.

    We notify the customers about releases with details about the changes. Having said this, this seems to have gotten missed in this case. Can you please help with the details about the connector that this happened for? This will help us understand what got missed here and ensure we do not repeat the same.

    Thank you for being a valued customer and happy data pipelining!