Skip to main content
Docs
Feature Requests Onboarding Trust Center Status Page

Community

Other: How can i connect other Accounts in facebook connector?

Answered
Charlie Kim User

I am using facebook connector.  I want to connect another facebook account too, but there is problem that failed connection test...

But i don't think there is problem with permissions. Because there is no problem with other account..

first accounts is doing well, but if i add third account, connection test problem appear...

In docs, I have to authenticate with a Meta Ads Manager account with 'ad_read' and 'ads_management' permissions. But i think i gave permission i need. Is it not enough? What i have to resolve this issue?

Please sign in to leave a comment.

Comments

1 comment

Date Votes
  • Lucas Alexander Fivetranner

    Hi Charlie, 

    Luke from the Product team here. I hope you're doing well.

    This portal is meant for feature requests. Your question is better suited for our support team. It looks like you opened a support ticket with them after posting here. That's great! They will be able to help you resolve this issue. 

    Best,
    Luke