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Connector Improvement: Add fields to ServiceNow connector for sc_req_item table

Answered
Maarten Roseleth User

Can you make the following changes to the ServiceNow connector so it fetches additional fields from the sc_req_item table:

  • sc_req_item.last_working_day
  • sc_req_item.contract_end_date

Thanks!

 

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Comments

2 comments

Date Votes
  • Official comment
    Frank Fivetranner

    Hi Maarten, 

    ServiceNow uses a parent/child table structure as described here. For sc_req_item I would check to see if these fields are defined at the parent level in the TASK table and join with the TASK table to get them. 

    Thanks, 

    Frank

  • Maarten Roseleth User

     

    Hi Frank,

    The field is indeed available in the Task table. This is working correct now for us.

    Thanks for the help!

    Regards,

    Maarten