Connector Improvement: Solarwinds Service Desk connector - custom fields retrieval
Answered
Current Fivetran Solar Winds Service Desk connector cannot retrieve custom fields in 'incident' table. These fields are our operational key elements for us to monitor and track KPIs. We would like to have these fields ingested via Solar Winds connector.
Missing fields:
Custom_fields_values.name
Custom_fields_values.value
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Official comment
Hi Ozgur Tasel,
I'm pleased to inform you that the requested feature for retrieving custom fields in the Solarwinds Service Desk connector is live. If you have any questions or need further assistance, please don't hesitate to reach out.
Best,
Sanjeevv Maniram
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