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Other: New Zendesk's SLA Policies to use in fivetran/zendesk package

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  • Official comment

    Hi Amit,

    This sounds reasonable, we'll look into this.

    To ensure we address your requirements effectively, could you share more details about your use case? Specifically, what problem are you aiming to solve with these new SLA policies? Understanding your workflow will help us evaluate the implementation approach.

    Thanks,
    Jimmy

    @Team, Any update on this request.? Downstream stack-holder looking for this SLA polices to use in their analysis.