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Connector Improvement: Salesforce Marketing Cloud - History mode for triggered_send

Answered
Rob Bathgate User

History mode is currently in place for the CAMPAIGN, EMAIL, LIST, and LIST_SUBSCRIBER tables.

I would like to request this feature to be added for TRIGGERED_SEND 

In the current state, this only contains a reference to the EMAIL that is used now. There is no ability to look back in time/an audit trail of which EMAILs have been used previously.

This is needed as while the TRIGGERED_SEND contains say an abandoned cart master reference, the email_id is updated over time as different EMAILs are utilized. That means there is no way to tie an EVENT through to the actual EMAIL that was used over time, which is needed for analytical purposes.

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1 comment

Date Votes
  • Official comment
    Lucas Alexander Fivetranner
    Hi Rob,

    Thank you for taking the time to share your suggestion for adding a history to the TRIGGERED_SEND table in our Salesforce Marketing Cloud connector. We really appreciate your feedback—this is indeed a valuable idea, and we can see how it could enhance analytics for many users.

    I've added your request to our feature improvements backlog. I'll ask our engineering team to assess the feasibility of supporting this, similar to how we do on the other tables you mentioned.

    We'll be sure to keep you—and the broader community—updated on this thread as we make progress on this feature.

    Thanks again for helping us improve our connectors!

    Best,
    Luke