Connector Improvement: Klaviyo Flows New Reporting API
Completed
The metrics from Klaviyo Flows do not align with what we observe in the Klaviyo UI.
After reaching out to Klaviyo, they explained this discrepancy. In their dashboards, they aggregate the data according to the day the flow was sent to the user. While, with the data extracted by Fivetran I can only get it aggregated by event date, which leads to different values metrics.
With the new Reporting API released in February 2024, this issue should be resolved. It will be possible to obtain the same numbers displayed in the Klaviyo UI.
This aligns with a critical need I have, as the CRM team requires this information to optimize our Klaviyo Flows. Currently, we are missing the flows data in our dashboard.
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Official comment
Hi Ana,
Luke from the Product team here. Thanks for submitting this feature request!Based on your feedback, we added support for the Flow Series endpoint from Klaviyo's Reporting API. The new feature is currently in private preview. You can add this report via the connector's setup form. There are more details in our setup guide: https://fivetran.com/docs/connectors/applications/klaviyo/setup-guide#optionaladdreport.
Thanks so much for helping us improve our connector!
Best,
Luke
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